![]() ![]() What does one do when a company that has produced a 64-bit product – which I own a full license for already and want to use – does not fix it and closes support tickets silently? It’s been sitting largely unused since I bought it (pre-purchased it even). That’s a broken product on the market for 3 years. They said they would raise it with the appropriate people.Ībout a month ago I asked again, especially when they were promoting MP2. I contacted them again via Facebook in Dec 2018 and they said: “Have you placed a support ticket?” I copied the support ticket info. The support tickets were closed without an answer. I and others have contacted IK Multimedia about this. In other programs – notation programs – one cannot for the most part do that. In a DAW, one can “fix” the issue by nudging all the keyswitches back a fraction – but this is a workaround of something that is broken and is a very specific fix. The basic issue is that the keyswitches trigger late in MP2 (and SampleTank 3 – another product based on the same engine). This is a mechanism by which the way a note plays is altered. It cannot be used with most notation programs (with the exception of Overture 5 which I do not use normally) as they do not allow for the alteration in start time of keyswitches. ![]() IK Multimedia’s Miroslav Philharmonik 1 is a 32-bit app.īack in 2016 they released Mirsolav 2, and that includes all the sounds from MP1 – and it’s 64-bit. Some are used standalone, some for blending. I also use some lighter less expensive libraries. Some are expensive in their own right running into the hundreds (or in the case of, say, VSL, thousands) of dollars. I use a variety of orchestral libraries to accomplish that work. In my case, I (currently) produce orchestral work using a variety of DAWs (like Studio One, Pro Tools, Cubase, Logic) and notation programs (like Notion, Dorico and Sibelius). I am one of Apple’s potential target audience with their refreshed focus on professional production. ![]()
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